TERMS & CONDITIONS

Effective Date: 07/01/2024

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Welcome to ToneStitch Atelier. By accessing or using our website (www.tonestitch.com), you agree to these Terms and Conditions, as well as our Privacy Policy. Please read them carefully before using our services. If you do not agree to these terms, you may not access or use our website.

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Introduction
ToneStitch Atelier is an online-only store based in the United States. Our products are exclusively available for purchase within the U.S., and we do not operate any physical retail locations at this time. These Terms and Conditions constitute an agreement between you (the user) and ToneStitch Atelier regarding your use of our services, including product purchases and website access. We reserve the right to update these terms at any time without prior notice. By continuing to use our website, you agree to the updated Terms.

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Eligibility and Account Responsibilities
To use our website, you must be at least 18 years old or have the consent of a parent or guardian if you are under the age of majority in your jurisdiction. By placing an order, you represent that all information provided is accurate, complete, and up to date. You are solely responsible for maintaining the confidentiality of your account and password and for any activity under your account. Notify us immediately at hello@tonestitch.com if you suspect unauthorized access to your account.

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Orders and Payments
All prices on our website are in U.S. dollars. By placing an order, you agree to pay the total purchase amount, including applicable taxes and shipping fees, at the time of checkout. Payments can be made via credit card, debit card, or other available methods at checkout. Orders will only be processed once payment is received. We reserve the right to modify pricing, refuse orders, or limit quantities at our discretion.

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Shipping Policy
We currently offer shipping within the United States only. Orders are processed within 1–3 business days, and delivery times vary based on your location and shipping method. While we strive to meet delivery timelines, delays may occur due to factors beyond our control. Please ensure that the shipping address provided is accurate, as we are not responsible for orders delivered to incorrect or incomplete addresses.

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Returns and Refunds
We accept returns for unworn, undamaged items with original tags and packaging within 14 days of delivery. Refunds will be issued to the original payment method after the returned item is received and inspected. Sale items and custom orders are final sale and not eligible for returns. To initiate a return, please contact us at hello@tonestitch.com. Customers are responsible for return shipping fees unless the return is due to a defect or error on our part.

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Promotional Codes and Discounts
Promotional codes may be offered from time to time and are subject to specific terms and conditions. Codes cannot be applied retroactively, combined with other promotions, or redeemed for cash. We reserve the right to modify or cancel promotional offers at any time.

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Product Information and Availability
We strive to provide accurate descriptions and images of our products. However, variations in color or appearance may occur due to differences in device displays or photography. All products are subject to availability, and we reserve the right to modify or discontinue any product without prior notice.

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Intellectual Property
All content on this website, including images, logos, text, and designs, is the property of ToneStitch Atelier and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written consent.

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Limitation of Liability
ToneStitch Atelier is not liable for any damages resulting from the use of our website, including but not limited to direct, indirect, incidental, or consequential damages. Your use of our website and services is at your own risk.

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Arbitration Agreement
All disputes arising from or related to these Terms and Conditions or the use of our website will be resolved through binding arbitration in the United States, rather than in court. By using our website, you waive your right to a jury trial and to participate in class-action lawsuits. You may opt out of arbitration within 30 days of agreeing to these Terms by contacting us at hello@tonestitch.com.

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Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes not resolved through arbitration will be subject to the jurisdiction of the courts located in the United States.

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Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: hello@tonestitch.com

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Thank you for choosing ToneStitch Atelier. We appreciate your trust in our brand and look forward to providing you with a luxurious shopping experience.