Privacy Policy

Last Updated: July 2026

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At ToneStitch Atelier, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website.

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Information We Collect

We may collect personal information such as your name, email address, phone number, billing and shipping address, and any information you voluntarily submit through forms, newsletter subscriptions, or purchases.

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We may also automatically collect certain information including your IP address, browser type, device information, pages visited, and website usage data.

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How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Respond to inquiries

• Send order updates and confirmations

• Improve our website and services

• Send promotional emails and newsletters (if you opt in)

• Maintain website security and prevent fraud

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Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic. You may disable cookies through your browser settings if you prefer.

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Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers that assist with payment processing, shipping, website hosting, analytics, and email communications.

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Payment Security

Payments made through our website are processed securely using trusted payment providers. ToneStitch Atelier does not store your full payment card information.

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Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, and resolve disputes.

 

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also unsubscribe from marketing communications whenever you choose.

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Third-Party Links

Our website may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of those external websites.

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Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised update date.

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Need help?

Our team will respond as soon a possible.

Email: hello@tonestitch.com

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By using this website, you agree to the terms outlined in this Privacy Policy.