PRIVACY POLICY

Effective Date: 07/01/2024

 

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Introduction

At ToneStitch Atelier, we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website at www.tonestitch.com or purchase our products.

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Information We Collect
When you visit our website, we may collect certain personal information, such as your name, email address, phone number, billing and shipping address, payment details, and any other information you provide during the checkout process. Additionally, we collect non-personal information like browser type, device information, IP address, and browsing behavior to enhance your shopping experience.

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How We Use Your Information
We use your personal information to process your orders, communicate with you about your purchase, and provide customer support. Additionally, we may use your email address to send marketing updates, promotions, or newsletters if you’ve opted in to receive them. Non-personal information helps us analyze website traffic, improve functionality, and ensure a seamless shopping experience.

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Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data with trusted service providers, such as payment processors, shipping companies, and website hosting services, to fulfill your orders. These third parties are contractually obligated to handle your data securely and in compliance with this Privacy Policy.

 

Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to collect data about your online activity. Cookies enhance your browsing experience by remembering preferences and improving site performance.

Types of Cookies

• Strictly necessary cookies: These are essential for our Services to function.

• Performance cookies: These help us track site usage and improve performance.

• Functionality cookies: These remember your preferences and improve your experience.

• Targeting cookies: These enable personalized advertising across the web.

 You can control cookie settings via your browser. For more information on cookie management, refer to the help documentation of your browser. You can manage preferences at any time by adjusting your browser

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Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Non-personal information may be retained indefinitely for analytical purposes.

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Your Rights
As a customer, you have the right to access, update, or delete your personal information. If you wish to exercise these rights or have concerns about your data, please contact us at hello@tonestitch.com . You also have the right to opt out of receiving marketing emails by using the unsubscribe link in our communications.

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Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no data transmission over the internet can be guaranteed as 100% secure, and we encourage you to take precautions when sharing your information online.

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Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a minor, we will delete it promptly.

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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page, and the effective date will be revised accordingly. Please review this policy periodically to stay informed.
 

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: hello@tonestitch.com
 

Thank you for trusting ToneStitch Atelier with your personal information. We value your privacy and strive to provide you with a secure shopping experience.